FAQ

Please find information below regarding shipping, production, return policy and more!  If you have other questions, feel free to contact us at info@madeofmountains.com

 

Shipping Information:  All packages will be shipped through the USPS either First Class or Priority Mail, unless otherwise noted.  If you need a package expedited, we can offer rush shipping for an extra charge. We also ship internationally and we ask that you please contact us for current rates. 

We cannot be responsible for any items that are lost, damaged or stolen. Please contact your local post office to resolve. We will provide you with tracking information.  The customer must ensure correct delivery address at time of checkout.

 

Production Time:  Please allow 5-7 days for production.  Each of our items is made in-house and can take some time to produce.  During holiday seasons, this production time may be extended to 7-10 days.  

 

Returns and Exchanges:  Returns/Exchanges will be accepted within 14 days of product delivery. Items must be unworn, unwashed and in good condition.  If you would like to exchange an item for another size or style, you as the buyer are responsible for the return shipping and new item shipping cost.  Any damaged or sub par goods will be replaced. All SALE items are final. 

 

Retail Shop:  You can now shop in person at our retail/production facility in Bigfork, MT! Find us at 7571 MT Hwy 35.

 

 Wholesale Information: Want to sell Made of Mountains apparel and/or accessories in your store? Please email us for current line sheets and offerings. 

 

Garment Care: Follow garment instructions for wash and care. We do recommend that you allow tees to hang dry or tumble dry low to preserve the image quality.

 

Copyright:  All designs and graphics used on Made of Mountains apparel are protected by copyright.  Please respect our designs and do not copy!